Anthem, Inc. Process Improvement Analyst in Harrisonburg, Virginia
SHIFT: Day Job
Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities.
Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.
Process Improvement Analyst
Responsible for identifying Medicare Advantage process improvement strategies to achieve sales goals.
Primary duties may include, but are not limited to:
Conducts assessments of current processes, reports and procedures.
Identifies process improvements and recommends solutions for corrective, preventive actions.
Collects data and performs quantitative analysis to substantiate assumptions.
Performs any necessary ad hoc reporting.
Coordinates training and documentation required by the changes.
Measures outcomes of quality improvements using metrics and benchmarking criteria.
Documents quality initiatives for regulatory requirements.
Requires a BA/BS degree; 3-5 years of operational experience in healthcare; 2+ years of experience of process improvement, workflow analysis, project management; or any combination of education and experience, which would provide an equivalent background
Medicare Advantage operational experience
Advanced Microsoft Excel skills
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.