Anthem, Inc. Account Management Executive AIM in Norfolk, Virginia
SHIFT: Day Job
Your Talent. Our Vision. At AIM Specialty Health, a proud member of the Anthem, Inc. family of companies, it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.
Account Management Executive AIM
Responsible for all Medicaid / Medicare client management efforts, including: strategic planning, consulting on optimal program design to fulfill the client's business objectives, and communicating program performance. Additionally responsible for partnering with internal resources to ensure AIM delivers service excellence.
Primary duties may include, but are not limited to: -Drives client management and planning, including understanding program value, vision, and measures of success. -Acts as the primary client partner for solution implementation and client service. -Monitors, manages, and communicates AIM's overall value and proposition. -Acts as a trusted advisor for clients, proactively identifying opportunities to address client objectives (e.g., improve cost of care for their members). -Partners with AIM teams to promote client satisfaction, retention and drive enhanced value to the client via AIM solutions. -Create and deliver executive level presentations with excellent verbal and written communications. -Leads sales expansion activities including management and delivery of timely and accurate sales pipeline forecasting. -Drives contract renewal/negotiation, including ensuring pricing and contract terms are aligned with AIM profitability targets. -May advise/train/mentor lower level Client Management staff.
Work location: Anthem state; may consider other locations for most qualified applicant.
Minimum qualifications: Requires a BA/BS and a minimum of 7 years of experience in health plan management, account management or IT systems/business process consulting; or any combination of education and experience which would provide an equivalent background.
Preferred qualifications: - MHA / MBA preferred. - Medicaid / Medicare experience preferred - Vendor Management experience preferred - Contact Center Operations experience preferred - Comfortability with daily executive-level interactions - Experience in provider network management, health benefits management, care management, or call centers in health care industry preferred. - Strong analytical and problem solving skills. - Demonstrated commitment to serving clients through proactive account management. - Ability to collaborate with both internal and external partners. - Proficiency with Microsoft Excel, PowerPoint, Visio, and Word. - Experience with health plan management preferred.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.