Anthem, Inc. Account Service Coordinator in Norfolk, Virginia
SHIFT: Day Job
Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.
Responsible for providing support to Client Management team and National Account Clients.
Primary duties may include providing support for, but are not limited to:
Open enrollment meeting coordination, delivery of ongoing reports and meeting preparation (analytic support), support of strategic planning and client specific projects. Interfaces with various internal partners to ensure Anthem is meeting client expectations. Interprets and supports plan benefit design, reviews benefit booklets.
Requires a BA/BS; 3 years of client-facing experience with account support to include health insurance; or any combination of education and experience, which would provide an equivalent background.
Project related experience
Health Insurance industry experience
Account management experience
Intermediate level proficiency with Excel
Strong oral, written and interpersonal skills
Excellent client service skills
Must have strong problem solving skills.
Sales license may be required.
Travel required up to 25%.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.