Anthem Inc. Virginia Jobs

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Anthem, Inc. Corporate Communications Director - Culture in Norfolk, Virginia


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Corporate Communications Director - Culture

The Corporate Communications Director – Culture will lead the development of internal communications supporting Anthem’s culture strategy, with a strong connection to Anthem’s purpose, mission, and values. The Director should establish an enterprise-wide communications plan that leverages multiple channels and platforms within the company.

Primary duties may include, but are not limited to:

  • Build end-to-end culture communication strategic plans and lead/implement them autonomously.

  • Develop communications that drive and influence the high-performance mindsets and behaviors needed for Anthem’s culture transformation to be fully realized.

  • Create messages that focus on transforming our current business environment into a high-performing organization and drive the adoption of individual/team-based assessment and educational tools.

  • Partner with the Culture Transformation team in order to evolve the culture communications strategy and develop engaging, “two-way” content.

  • Contribute to the design, development, and implementation of enterprise-wide culture strategies.

  • Create relevant and visually compelling content that engages associates and leaders in understanding how our culture benefits colleagues, Anthem, and the members, customers, and communities we serve.

  • Develop both enterprise-wide communications and tailored, audience-specific messages that demonstrate how associates should put culture into practice.

  • Partner effectively across the organization and with key stakeholders to integrate and align communications to culture.

  • Ensure that culture messages (mindset and behavior changes, culture themes, and business-specific practices) and culture changes are embedded in communications across all aspects of the organization – operationally, strategically, and through change frameworks.

  • Identify awareness gaps and proactively develop communications solutions to increase understanding.

  • Serve as the culture liaison for the broader Communications team to ensure consistency in strategy, approach, language, behaviors, and actions across all business divisions and growth partners.

  • Support development of intranet content and related metrics programs for associate engagement and experience campaigns and other relevant materials.


  • Requires a BA/BS, preferably in English, Communications, Media, or Journalism; 8 years of experience in a large organization or agency setting; or any combination of education and experience that would provide an equivalent background.

  • Incumbent should be considered a subject matter expert in organizational culture and engagement.

  • Fluent in change management strategies and best practices; proven success in implementing change across an organization.

  • Familiarity in principles and practices of HR, including recruitment, training, and development, performance management preferred.

  • Knowledge of the managed care/healthcare insurance industry preferred.

The ideal candidate will possess the following:

  • Exceptional interpersonal, verbal communication skills, along with excellent writing and editing skills.

  • Sound business judgment and experience “connecting the dots” among seemingly unrelated topics.

  • Ability to synthesize difficult concepts into easily accessible language.

  • Ability to work both collaboratively and autonomously with minimal direction.

  • Ability to manage multiple projects simultaneously and meet tight deadlines in a fast-paced environment

Please note this is an individual contributor role.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs, and financial education resources, to name a few.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

REQNUMBER: PS50752-Virginia