Anthem, Inc. Learning Consultant Sr in Norfolk, Virginia
SHIFT: Day Job
Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.
Preferred Locations: Indianapolis, IN; and Atlanta, GA. Open to any other Anthem office for the most qualified applicant.
The Learning Consultant Sr. is responsible for enabling business growth, high-performing organizational culture and outstanding associate experiences by providing learning and development consulting services for the design and delivery of world-class learning programs that attract, grow and retain diverse, top talent associates. Primary duties may include, but are not limited to:
Consult and partner with Anthem business leadership, HR Business Partners, Talent Strategy Directors and Learning and Leadership Development team members to:
Analyze, select, design and implement learning and development solutions to improve business performance and address business needs
Gather voice of the customer feedback and insights to refine and ensure learning programs and experiences remain relevant and impactful for the business
Ensure alignment of learning program goals, outputs, and measurement with overall talent strategy and key talent segments
Lead matrix teams through the end-to-end process of identifying learning needs, developing and designing solutions, implementation and measurement
Represent Enterprise Learning and Development as a learning expert with HR, talent Strategist and LOB leaders, recommending learning solutions as appropriate and leveraging influence to gain agreement on optimal solutions to learning needs
Act autonomously in day-to-day management of learning projects, escalate appropriate information in a timely manner and continuously prioritize work and resources
Manage to aggressive timelines that exceed internal client expectations
Embed inclusion and diversity practices into programs to increase associate engagement and retention
Conduct needs analysis and evaluate the effectiveness of learning solutions
Lead learning and development initiatives involving multiple contributors and stakeholders, often with competing priorities
Oversee and manage large and/or complex projects, markets or initiatives
Partner with internal clients, partners and teammates on project charters, scope, goals, deliverables, required resources, budgets, and timing to ensure project success
Track and report on project milestones
Manage project scope by ensuring any changes to scope are documented and approved
Determine if external consultants or contractors will be required to complete the project plan and recruit and manage appropriate vendor resources
May conduct virtual and in-person training or develop instructional or reference content as necessary to ensure timely and accurate implementation of learning solutions
Serve as a coach or mentor for other learning consultants and learning associates across Learning and Leadership Development when partnering on projects/initiatives
Manage programs, as assigned or requested on an ongoing basis, ensuring consistent quality and adherence to brand standards and world-class participant experiences.
Requires BA/BS degree in business, education, instructional design, or other learning discipline; 7 years of experience, including 5 or more years of project management experience; or any combination of education and experience, which would provide an equivalent background.
Experience designing and implementing end-to-end learning solutions in a large, growing, and complex business
Specialized expertise in two or more learning & development processes, including but not limited to leadership development, professional development, corporate university development, instructional design, or learning/performance consulting
Demonstrated success at leveraging contemporary employee development models and technologies
Experience assessing, selecting, and managing vendor partners to deliver learning programs
Experience in “academy” organizations and/or Fortune 100 companies known for strong HR and/or leadership development practices
Significant experience in an Anthem business may substitute for learning experience
Project management experience within Learning strongly preferred
Experience leading to implementation large complex learning solutions
Builds Relationships – Trusted Partner and Collaborator
Execution Excellence including Agility and Adaptability
People Development – Talent ‘Magnet’, Talent Developer, Coach and Mentor
Self-motivated with achievement mindset, focused on providing exceptional service to clients and learners
Excellent client consulting and partnership skills
Ability to establish credibility and relationships at all levels of the organization
Ability to adapt communication styles across multiple stakeholder groups
Ability to demonstrate learning capabilities from needs analysis, design, development, implementation and measurement
Expertise in developing memorable leadership experience
Expertise in a broad spectrum of learning practices, technologies, tools, and modalities including blended learning journeys, simulations, and other adult learning modalities
Understanding of best practices regarding business case and measurement strategies for learning effectiveness
Understand client-specific processes and key drivers of performance
Deep knowledge of learning technology capabilities
Deep knowledge of prevailing learning trends across the healthcare industry and other competitive, external markets
Deep knowledge of virtual meeting platforms and technologies to enhance learning experiences
Certification in Performance Consulting (or equivalent) preferred
Applicable to Colorado Applicants Only
Annual Salary Range*: $82,800 - $103,500
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
- The hourly or salary range is the range Anthem in good faith believes is the range of possible compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in Colorado. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) + match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. An Equal Opportunity Employer/Disability/Veteran.
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.