Anthem, Inc. Medical Management Specialist II in Norfolk, Virginia
SHIFT: Day Job
Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.
Responsibilities: The Medical Assistant II is responsible for: • Providing non-clinical support to the Medical Management and/or Operations areas. • Primary duties may include, but are not limited to: • Gathers clinical information regarding case and determines appropriate area to refer or assign case (utilization management, case management, QI, Med Review) • Handles inbound authorization inquiries via phone, fax or reporting • Provides information regarding network providers or general program information when requested • May assist with complex cases • May act as liaison between Medical Management and/or Operations and internal departments. • Maintains and updates tracking databases • Prepares reports and documents all actions • Responsibilities exclude conducting any utilization management review activities which require interpretation of clinical information
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.
Requirements: • Requires a high school diploma; 1 year of experience with an understanding of managed care or Medicaid/Medicare; or any combination of education and experience, which would provide an equivalent background • Requires strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills and analytical skills • Strong Computer skills required • Health care, health care industry or medical terminology knowledge required • Utilization Management experience required