Anthem Inc. Virginia Jobs

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Anthem, Inc. Product Business Consultant/ BA III/ BA II in Norfolk, Virginia


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

The health and safety of Anthem associates and the various stakeholders we service is a top priority for our business every day. Anthem’s workplace of the future will be both physical and virtual with the number of sites optimized to promote access to diverse, top talent. Eligible to Work From Home.

The Program Integrity division focuses on ensuring accurate financial claims processing, and reducing admin costs to bring the best value to the health care program. The Diversified Business Group (DBG) Advanced Analytics and Services team focuses on combining optimized processes with best in class technology to bring the most value to Program Integrity.

The Product Business Consultant/ BA III/ BA II is responsible for translating moderately complex and varied business needs into clear problem statements. These needs typically involve significant expenditure or cost savings and impact a wide range of functions. Possesses full technical knowledge of most phases of systems and business analysis and is able to consider the business implications of the application of technology to current and future business environments and translate into application software requirements.

This position title has the word “Consultant” in it to mean that the person in this role is responsible to make recommendations and suggestions on how to solve the problems, not just to perform the analysis. This position will provide advice that could include both process changes, product solutions, and/or vendor integrations. The word “Consultant” means that this position will consult and provide expert opinions, analysis, recommendations based on their discovery of the problem space. This includes strong data analytical capabilities in order to perform the analysis, and then propose a recommendation based on that analysis. This data analysis provides “insights” that can help guide the product business consultant to create recommendations to the business to help improve the product.


  • Primary duties may include, but are not limited to:

  • May lead teams of analysts assigned to complex projects.

  • Determines specific business application software requirements to address complex and varied business needs.

  • Analyzes and designs solutions to address complex and varied business needs.

  • Consults with business partners concerning application and implementation of technology.

  • Serve as subject matter expert and therefore is a liaison between the business and the Scrum teams including but limited to:

  • Translating capabilities/features into vetted user stories with acceptance criteria within the backlog

  • Developing and executing test cases

  • Assist with business case development from problem definition.

  • Leverages process improvement methodologies/techniques to eliminate waste, duplication and stream-line processes


Business Consultant: Requires a BS/BA degree, 8 - 10 years of business analysis experience, which should include analysis, project management, working knowledge of mainframe computer, hardware and operating systems; or any combination of education and experience, which would provide an equivalent background.

Business Analyst III: Requires a BS/BA degree, 5-7 years of business analysis experience that includes knowledge of systems capabilities and business operations; or any combination of education and experienced, which would provide an equivalent background.

Business Analyst II: Requires a BS/BA degree, 3-5 years related business analysis experience, or any combination of education and experience, which would provide an equivalent background.

Preferred Qualifications: • Experience in Atlassian products such as JIRA, Confluence, and/or JIRA Align. • Experience in Kaizen, DMAIC, HoQ, VoC, VoB, any of the Lean or Six Sigma techniques. • Healthcare industry experience a plus. • Experience on a Product Team and Agile Experience. • Strong communication, presentation and problem solving skills. • Strong organizational skills in order to stay on top of multiple competing business needs. • Ability to travel maybe required.

Applicable to Colorado Applicants Only Annual Salary Range*: $57960 - $106,050 Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. * The hourly or salary range is the range Anthem in good faith believes is the range of possible compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in Colorado. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) + match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. An Equal Opportunity Employer/Disability/Veteran.

REQNUMBER: PS49780-Norfolk-Norfolk