Anthem Inc. Virginia Jobs

Job Information

Anthem, Inc. Health Educator in Richmond, Virginia

Description

SHIFT: Day Job

SCHEDULE: Full-time

Responsible for responding to inbound inquiries for disease management or medication alert programs.

Primary duties may include but are not limited to:

  • Provides information to members eligible for disease management or medication alert programs.

  • Makes outbound attempts to program members to provide health information according to program standards.

  • Receives or places calls to members who have failed to enroll with disease management to encourage their enrollment in the correct disease management program.

  • Diffuses situations with members who are resistant to health coaching and/or disease management interventions.

  • Provides consultation to department associates regarding methods/approaches to help members recognize and overcome barriers to improve their health.

  • Assists with increasing participants motivational level by addressing barriers and assessing needs.

  • Focuses on improving member health by promoting incremental behavior change leading to healthier outcomes.

  • Conducts behavioral assessments to identify individual member knowledge skills and behavioral needs.

  • May coordinate with others in the multi-disciplinary clinical team.

Qualifications

  • Requires BA/BS in appropriate field of specialization

  • A minimum of 2 years of related experience in direct care health education exercise instruction or patient education and certification or advanced certification and/or license appropriate to field of specialty as required; or any combination of education and experience, which would provide an equivalent background.

  • Prior experience in health coaching disease management in a call center environment and/or patient education and behavior change techniques and strong understanding of disease management principles is preferred.

  • Multi-state licensure required in accordance with company policy.

    We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

    REQNUMBER: PS61135

DirectEmployers